TWO MODES, DIFFERENT AUDIENCE NEEDS

Do not treat every understandable text as the same language product.

Plain Language and Easy Language solve different communication problems. Simple8 keeps the modes separate across all 24 supported languages so teams can make an explicit decision for every page, audience, and service.

Compare both modes View supported languages

Mode Comparison

Plain Language

Label

Plain Language (Einfache Sprache)

For a broad audience that benefits from clearer structure, more familiar words, and direct actions.

Typical content

General service pages
Portal guidance
Forms and instructions
Customer information
Internal communication

Reduce unnecessary complexity while preserving professional tone and necessary detail.

Easy Language

Label

Easy Language (Leichte Sprache)

For audiences who need stronger linguistic support, shorter sentences, more explicit structure, and lower information density.

Typical content

Essential public information
Selected service journeys
Audience-specific versions
High-priority access information
Content reviewed with relevant expertise

Make actions, sequence, and meaning explicit. Review the result with the intended audience or appropriate specialists where possible.

Example

Original

If your address changes, you are required to notify the responsible authority within the applicable period and provide suitable evidence of your new place of residence.

Plain Language result

Tell the responsible authority when your address changes. Send proof of your new address within the required period.

Easy Language result

Did your address change?

Then tell the responsible office.

You must also send proof of your new address.

PLAIN LANGUAGE AND EASY LANGUAGE

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